The second-hand marketplace Users Share Displeasure Regarding Size Updates
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options following member complaints.
